Sales Development Representative (SDR)

Sales Development Representative (SDR)

Arca is a staffing agency recruiting a Sales Development Representative (SDR) for a client. This is a remote, phone-focused outbound sales role for an experienced professional who is comfortable spending most of the working day on the phones. You will spend at least 6 hours dialing each working day. Leads and a dialer will be provided. You must bring hands-on experience using a dialer and at least 3 years of professional outbound sales, cold-calling, or appointment-setting experience.

What you will do

• Dial supplied leads for at least 6 hours each working day using the provided dialer.
• Speak with prospects and decision-makers, introduce the client's services, and qualify interest.
• Follow and adapt campaign scripts, handle common objections, and book qualified appointments or warm handoffs.
• Record call outcomes, prospect details, and next steps accurately in the CRM.
• Follow up consistently with leads and maintain an organized sales pipeline.
• Use feedback and campaign guidance to improve conversations and appointment quality.

Requirements

• At least 3 years of professional outbound sales, cold-calling, appointment-setting, or closely related experience.
• Hands-on professional experience using a dialer for outbound calling.
• Ability and willingness to spend at least 6 hours dialing each working day.
• Experience qualifying cold leads and booking appointments or warm handoffs.
• Direct experience working remotely with U.S. or other international businesses or clients.
• Clear spoken English, professional phone communication, reliable follow-through, and accurate CRM recordkeeping.

Nice to have

• B2B calling experience with business owners or other decision-makers.
• Documented results against call-volume, qualified-appointment, show-rate, or conversion targets.
• Experience with a CRM such as GoHighLevel, HubSpot, Salesforce, Pipedrive, or an equivalent system.