01 / The problem we kept hitting
Different businesses. Same back-office grind.
We run more than one business. One builds software, another is a home services company we own and operate. Different worlds, identical grind: payroll audits, research, bookkeeping, content, follow-up. The back-office work that quietly eats the week and never actually ends.
When a new generation of AI tools showed up - Claude Code, Codex, agents that can operate a computer - we pointed them at that grind. A weekly payroll audit that used to take two to four hours dropped to about ten minutes, and the AI flagged discrepancies a tired human would have skimmed past.
The tools were powerful. They were also tedious to babysit, easy to abandon, and risky to trust blindly. They did not run themselves. They needed a capable person driving them every day.