What does "Claude Code-trained" mean?

Our VAs are trained on real-world tasks they’ll actually encounter on the job. They practice with the same tools and workflows your team uses so they can contribute from day one.

How does the matching process work?

You tell us what you need, and we share a curated list of VAs from our trained talent pool who fit your requirements. You pick the right match.

What if my VA isn't the right fit?

We offer a replacement guarantee. If your VA isn’t working out, we’ll rematch you from our pool.

What tasks can they handle?

Everything from admin, scheduling, and research to data analysis, content creation, and AI-assisted workflow automation.

How fast can I get started?

Most clients are matched within days. After a short alignment call, your VA can start contributing immediately.

Privacy Policy

Effective Date: February 11, 2026

At Arca, we are dedicated to protecting your personal data and ensuring transparency in how we manage the information of our Filipino talents and international clients. This policy is designed to help you understand what data we collect, why we collect it, and how we safeguard your privacy rights.

1. Data Controller and Owner

Arca, Boston, MA
Contact Email: support@briarbear.com

2. Information We Collect and How We Collect It

We collect information to provide, improve, and protect our marketplace.

A. Information You Provide Directly (Direct Input)

Talents: Full name, email address, physical address, phone number, date of birth, and professional details (work history, skills, educational background, and portfolio links).
Clients: Full name, company name, business address, email address, and billing information.
Verification Data: To maintain platform integrity, we may require government-issued IDs (Passport, Driver's License) or proof of residence.

B. Information Collected Automatically (Automated Collection)

When you visit our site, we use cookies and similar tracking technologies to collect:

Device Data: IP address, browser type, operating system, and device identifiers.
Usage Data: Pages viewed, time spent on site, referral sources, and interaction logs (clicks, search queries).

C. Information from Third-Party Services

We may receive information from partners such as payment processors (Stripe/PayPal) regarding transaction status, or analytics providers regarding how you found our platform.

3. Purposes of Processing (Why We Collect Data)

We only collect data that is necessary for specific, legitimate purposes:

Service Provision: Facilitating the matching and communication between employers and jobseekers.
Authentication & Security: Verifying identities and protecting the site from fraudulent activities or unauthorized access.
Personalization: Tailoring job recommendations and site features to your professional profile.
Marketing & Communications: Sending newsletters, job alerts, and platform updates (subject to your consent).
Legal Compliance: Retaining financial records for up to 7 years to satisfy tax, accounting, and e-commerce regulations.

4. Third-Party Sharing and Intermediaries

We do not sell, rent, or trade your personal information. Data is shared only with trusted partners necessary for our operations:

Payment Processors: To securely handle subscriptions and payments.
Analytics Providers: (e.g., Google Analytics) To understand site usage and improve performance.
Security Services: (e.g., reCAPTCHA) To protect the site from spam and bots.
Email Marketing Tools: (e.g., Mailchimp/Omnisend) To manage our communications with you.

5. Your Rights as a Data Subject

Under laws such as the Philippines Data Privacy Act of 2012 and GDPR principles, you have the following rights:

Right to Access: Request a copy of the personal data we hold about you.
Right to Correction: Request that we update or fix any inaccurate or incomplete information.
Right to Deletion (Right to be Forgotten): Request that we delete your data when it is no longer needed for its original purpose.
Right to Object/Restrict: Object to the processing of your data for specific purposes, such as direct marketing.
Right to Portability: Request that we transfer your data to another service provider in a machine-readable format.

To exercise these rights, please contact us at support@briarbear.com.

6. International Data Transfers

As our platform connects Filipino talents with American clients, your information will be transferred across international borders. We ensure that your data remains protected by using appropriate safeguards (such as Standard Contractual Clauses) to meet international privacy standards.

7. Security Measures

We implement rigorous technical and administrative safeguards, including:

SSL/TLS Encryption for all data in transit.
Access Controls restricted to authorized personnel.
Regular Security Audits and monitoring to detect and prevent data breaches.

8. Data Breach Notification

If a data breach occurs that likely poses a high risk to your rights, we will notify you via email within 31 days of discovery. This notification will include the nature of the breach, the data affected, and the steps we are taking to mitigate harm.

9. Children's Privacy

Arca is a professional platform intended for users aged 18 and older. We do not knowingly collect personal data from children. If we discover that a minor has provided us with personal information, we will delete it immediately.

10. Policy Updates and Changes

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "Effective Date." We encourage you to review this policy regularly to stay informed.