We are building a new digital platform that is already in active development and preparing for launch. We are looking for a Product Manager to help take the product from “working” to excellent—with a strong focus on usability, clarity, quality, and early user adoption.
This role will work closely under a senior Product Manager and alongside a small, focused team to refine features, improve user flows, ensure high product quality, and support launch readiness.
While this position is posted as Product Manager, it is best described as a Product Specialist /Associate Product Manager role. You will be deeply hands-on with the product and involved in day-to-day execution, testing, iteration, and operational support. This is an ideal role for someone who wants to own a real product, learn how early-stage platforms are shaped, and contribute directly to something that will be used by real customers.
A web-based platform with:
User accounts and profiles
Core workflows that must be simple and intuitive
A clear value proposition for multiple user types
A product that must be:
Easy to understand on first use
Reliable and polished at launch
Ready to support marketing and growth efforts
You will help ensure the product is something people actually want to sign up for and use.
Key Responsibilities
Product Research & Insight Gathering
Research comparable platforms and products in related spaces
Identify:
Common feature patterns
Best practices
Gaps and opportunities
Share concise insights and recommendations with the Product Manager and team
Product Definition & Feature Support
Assist in defining and refining:
Core features
MVP scope
User flows and edge cases
Help translate ideas into:
Clear requirements
Actionable tasks for development
Keep the team aligned on priorities and next steps
QA & Product Quality Ownership
Thoroughly test features as they are built
Identify bugs, UX issues, and unclear flows
Ensure:
Key user actions work smoothly
The product feels professional and trustworthy
Act as the primary QA owner before features are released
Generalist Product & Operations Support
Because this is a small, early-stage team, you will also:
Help respond to user questions or issues via email
Assist with basic customer support and troubleshooting
Support operational tasks related to the platform
Provide feedback on marketing assets, onboarding flows, and landing pages as needed
This is a hands-on role where flexibility and ownership matter.
Cross-Functional Collaboration
Work daily with:
A Product Manager
A Developer
A Marketing teammate
Ensure the product supports marketing and growth initiatives
Provide feedback and insights that improve conversion and user experience
A strong generalist who enjoys switching between research, testing, and execution
Someone detail-oriented who cares deeply about product quality
A problem-solver who doesn’t need rigid structure to be effective
Someone comfortable working closely with a small team and leadership
Strong written and spoken English
Ability to clearly document and explain product issues and ideas
Comfort working with developers and testing live products
High attention to detail and organization
Willingness to handle customer-facing and operational tasks
Ability to work graveyard shift aligned with US-based teams
Nice to Have (But Not Required)
Experience with early-stage products or startups
Familiarity with product tools (Notion, Figma, Jira, Linear, etc.)
Experience supporting or QA-ing web platforms
Interest in digital platforms, marketplaces, or SaaS products
This product is approaching launch, and the decisions made now will directly affect:
User trust
Signup rates
Early growth and retention
You’ll be close to the product every day and will play a meaningful role in shaping how it performs in the real world.
Internal Note on Title
External Title: Product Manager
Internal Role: Product Specialist / Associate Product Manager