We’re looking for a highly organized and detail-oriented Operations Specialist to help manage and optimize the day-to-day workflows of our remote marketing agency. This role is ideal for someone who thrives on structure, enjoys solving operational challenges, and can keep multiple projects running smoothly behind the scenes.
You’ll work directly with the founder and cross-functional team members to improve processes, support client projects, and ensure the business runs efficiently and effectively.
Oversee and coordinate daily operations across multiple ongoing projects and clients.
Manage task assignments, track progress, and ensure all deliverables are completed on time.
Support client onboarding, communication, and project handoffs.
Monitor key performance metrics and prepare weekly operational reports.
Identify inefficiencies and propose improvements to internal workflows and systems.
Collaborate with the leadership team to support strategic initiatives and business goals.
Previous experience in operations, project coordination, or agency support roles.
Excellent written and verbal English communication skills (professional tone and flawless grammar).
Proficient with tools like Google Workspace, Notion, Slack, and CRMs.
Strong organizational skills and the ability to manage multiple priorities simultaneously.
Comfortable working in a dynamic, fast-paced remote environment.
Are proactive, resourceful, and excel at problem-solving
Communicate clearly and confidently with both clients and internal teams
Have a keen eye for process improvements and operational efficiencies
Can balance structure with adaptability while keeping projects and people on track